Terms & Conditions

1. Introduction

Welcome to the official website of Aluxer, your trusted event organizer. By accessing this website or purchasing tickets for any of our events, you agree to these Terms & Conditions. If you do not agree with these terms, please refrain from using this website or participating in our events.

2. Event Details

  • Event-specific details, including date, time, location, and features, will be provided on the individual event pages.
  • Aluxer reserves the right to update or change event details as necessary.

3. Ticket Purchase

  • All tickets must be purchased through the official Aluxer website or authorized ticketing platforms.
  • Tickets are non-refundable unless the event is canceled or rescheduled by Aluxer.
  • Ticket prices cover access to the event unless otherwise specified. Additional services, such as food, beverages, or activities, may require separate payment.
  • By purchasing a ticket, you confirm your acceptance of these Terms & Conditions.

4. Entry and Admission

  • Admission requirements, such as age restrictions or dress codes, may vary by event and will be specified in the event details.
  • A valid government-issued photo ID may be required for entry.
  • Aluxer reserves the right to deny entry to anyone who does not meet the admission requirements or behaves inappropriately. Refunds will not be provided in such cases.

5. Health, Safety, and Security

  • Attendees are responsible for their safety and must follow all health and safety guidelines provided by event staff or the venue.
  • Security measures, such as bag checks, may be in place at certain events. Prohibited items (e.g., weapons, illegal substances, outside food or beverages) will not be allowed.
  • Attendees are expected to act responsibly and respect the safety and well-being of others.

6. Conduct at Events

  • Attendees must treat staff, performers, and fellow guests with respect. Disruptive, aggressive, or inappropriate behavior will result in removal without a refund.
  • Any damage to property or misuse of facilities may lead to charges for repair or replacement.

7. Photography, Videography, and Media Rights

  • By attending an Aluxer event, you consent to being photographed or recorded. These images or recordings may be used by Aluxer for promotional or archival purposes without compensation.
  • Personal photography is allowed; however, professional or commercial photography requires prior authorization from Aluxer.

8. Event Changes

  • Aluxer reserves the right to modify event details (e.g., schedule, location, performers) due to unforeseen circumstances.
  • Attendees will be notified of significant changes via email or updates on the official website.

9. Cancellation or Postponement

  • If an event is canceled, ticket holders will be eligible for a full refund.
  • If an event is postponed, tickets will remain valid for the rescheduled date. Refunds for those unable to attend the new date must be requested within the specified timeframe.

10. Liability

  • Aluxer is not responsible for personal injury, illness, loss, or damage to personal property unless caused by negligence on Aluxer’s part.
  • Attendees are advised to safeguard their belongings, as Aluxer and the venue are not liable for lost or stolen items.

11. Force Majeure

  • Aluxer is not liable for cancellations, delays, or changes resulting from circumstances beyond its control, including natural disasters, strikes, public health emergencies, or government restrictions.

12. Governing Law

  • These Terms & Conditions are governed by the laws of New Zealand. Any disputes arising from these terms or related to Aluxer’s events will be subject to the jurisdiction of New Zealand courts.

13. Contact Information

For questions, concerns, or assistance regarding any of our events or ticket purchases, visit our Contact Us page.